Privacy Notice 

Last updated on 28 January 2025.

 

1.     Who are we?

Law IQ. is the trading name of Kristian Hall, SRA regulated number 807107 (“Law IQ.”)

When we refer to ‘we’, ‘us’, and ‘our’, we mean Law IQ. and our affiliates meaning any entity that directly or indirectly controls, is controlled by or is under common control of Law IQ.

This Website Privacy Notice explains how we collect, process and use your personal data when you use our website www.lawiq.co.uk (the “Website”) or otherwise interact with us. 

Please read this Website Privacy Notice carefully to understand how we will treat your personal data.  

 

2.              How do we collect data?

The information we collect varies depending on the context of your interactions with us. You may be a visitor to our Website or a Website visitor who completes a contact form or transaction providing us with further personal data.

 

3.              What information do we collect?

The following (non-exhaustive) categories of personal data may be processed for the purposes described below in Section 4: 

  • contact information (name, address, telephone number, email address);

  • financial information (in order to process a transaction);

  • Internet Protocol (IP) address;

  • certain information about how you use the Website (for example, traffic data, location data, weblogs and other communication data); and

  • any other personal information not described above that you provide to us (e.g., information you include in any communications you send to us).

 

4.              How do we use your information?

Data protection laws, for example in the the UK and EU, may require organisations to have legal bases in order to collect, use, share and otherwise process your personal data.

We will not process your personal data if we do not have a proper justification in the law for that purpose. Therefore, we will only process your personal data if:

  • we have obtained your prior consent;

  • the processing is necessary to perform our contractual obligations towards you or to take pre-contractual steps at your request;

  • the processing is necessary to comply with our legal or regulatory obligations; or

  • the processing is necessary to safeguard our legitimate interests and does not unduly affect your interests or fundamental rights and freedoms. 

In certain circumstances, failure to provide us with personal data that we have requested may impact the operation of Law IQ. or prevent us from performing any obligations to you. For example, if you make a data subject access request, we may need to verify who you are before providing personal data to you. If you do not provide the information we reasonably need to verify your identity, we may not be able to comply with the subject access request.

 

5.              When do we disclose your personal data?

In the course of our activities and to achieve the purposes listed in Section 4 of this Website Privacy Notice, your personal data can be accessed by or transferred to the following categories of recipients on a need-to-know basis:

  • our personnel (including personnel of other affiliates of ours); 

  • our contracted service providers and advisors; and

  • our IT systems providers, cloud service providers, analytics software servers, database providers and consultants. 

We ensure that there are contractual protections in place with our service providers requiring them to keep your personal data secure.

We may deidentify and aggregate the personal information you and others make available in connection with the services in a manner that is designed to remove the ability of recipients of such aggregated information to identify what personal information was provided by you as opposed to others. We may post such aggregated information publicly or share it with third parties.

We may also transfer your personal data to third parties in the context of a sale or possible sale of the whole of or part of our business or the restructuring of our business.

International transfers:

Whenever we transfer personal information internationally, we use legal mechanisms, including contractual provisions in agreements with recipients, to ensure data transfers comply with applicable law.

 

6.              Legal requirements

We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process, or otherwise permitted by law. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to: (1) prevent any person from death or serious bodily injury; (2) to address issues of national security or other issues of public importance; or (3) to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.

 

7.              How long do we keep your personal data for?

Unless we explain otherwise to you, we will retain your personal data:

  • for as long as we have a reasonable business need, such as managing our commercial relationship with you and managing our business;

  • for as long as we provide services and/or treatment to you and then for as long as someone could bring a claim against us; and/or

  • to comply with legal and regulatory requirements, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Service and take other actions permitted by law.

Personal information that is no longer necessary and relevant to provide our services to you may be de-identified and aggregated with other non-personal information to provide insights that are valuable to us. 

8.              Your rights

Privacy laws provide certain rights to users in certain jurisdictions. Below are rights that may be available to you under applicable laws but may be subject to and/or affect the performance of a contract you have with us. If you have any questions about your rights, or you wish to exercise any of these rights, please email legal@lawiq.co.uk.

Access: You are entitled to receive confirmation that we process your personal data and a copy of this personal data.

Rectification: If the personal data we hold on you is incorrect, you have the right for this to be rectified. You may also update your personal data through your account settings. 

Erasure: You can request us to erase your personal data where possible if there is no lawful reason to continue processing.

Restriction: You may request a restriction on the processing we undertake on your personal data. This will only apply if we have no lawful basis to process your personal data, your personal data is inaccurate, or to comply with an objection request (see below). 

Objection: You may object to our processing of your personal data if our processing is carried out on the basis of our legitimate interests. Please note, however, that if we determine that our interests are sufficiently compelling we may continue to process your personal data.

Portability: You have the right to receive some of your personal data in machine readable format. This right extends to you being able to request that such data is sent to a third-party controller. 

Withdrawing consent: Where we are relying on consent to process personal data you have the right to withdraw your consent at any time by contacting us using the details above and we will stop the processing for which consent was obtained.

Complaining to a supervisory authority: If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with your national data protection supervisory authority, although we would ask that you contact us in the first instance.

Your right to be informed: You can contact us to find out more or to ask any questions you may have about our use of your personal data.

 We may require you to provide forms of identity should you wish to exercise any one of your rights above.

9.           Changes to this Website Privacy Notice

We keep our Website Privacy Notice under regular review and will post any updates on this webpage.